.

Peter Reiser: best Practice in Internal Communications #e20s : People , Community and Value

Posted by Oliver Gassner • Wednesday, November 11. 2009

Reiser 2.0 : Weblog

Peter Reiser is talking at enterprise 2.0 summit. Frankfurt.

Sun did Research on the 5-10 year trends after Web 2.0

The Web Centric Model will be replaced by a people centric model.
?: would your company de if you switched off the intranet?
Intranets are boring, because they are web cetric and not ppl-cenric (like Facebook or IM)

Intranets are 90% static/10% community >- Trend is 90% dynamic, 10% static

Web analytics -> Social value
Contribution and Participation are valued.

People, communities and value are in the center.
Communities are not organizations.

You need values to motivate people.

Dederated arcitecture:
1 Data Model/Store
2 Security Model
3 Federated services (laconica/Confluence)
4 Portal and widgets

Assume we have the coolest tools, will people come?

Community Success factors:
mmfi: make me feel included (what is the common cause, am I valued and listened to?)
wiifm: whats in it for me (can you provide what I need anytime on any channel on any device?)
mmfv: make me feel valued (can we trust and avlue each other?)

Value system: Socia capital
- eBay seller/vendor rating
- Value sytrems directly impact buying/selling behavior

Case: SunSpace
- Community of Community drivers
- The divers are supported and coached
- diverse infrastructure 23.000 websites (!)
- consilidate (the top 10 in a community platform) _> sunspace
- supports formal andorganc communities
- calculates community equity (value, ranking) to promote participation + awarding of 'medals'
- 25.000 users, 4000+ communities, 10* growth in 6 month
- he is @

Internal microblogging (status.net / laconica) (and it looks nice)
NOT: What is up?
BUT: What are you working on? (name: sweet = sun+(t)weet)
-> Instant knowledge Exchange
- surprise and fun helps

- Personalized search
- alsomost every action starts with search
- nobody is/was happy with internal search
- google is excellet externally

Now we get a closer look at the open source value calculation system.
It looks vers interesting, each tag has rated contributions, prople have a ranking assiged etc.
Each tag has top contributers and top contributions.
Thus you can indetify top experts (Martin Koser is top for #e20s :) ) (so you can also analyse external content?)

Questions:
Network rating is NOT connected to monetray compensation but to reputational 'promotions'.
(Workers Council rules would be against that ;) )

Lots of policies limit the amout of detail you can see data (e.g. who visited a page > viewable now only by country)

Facebook Kommentare

0 Comments

Display comments as (Linear | Threaded)

No comments

Add Comment

E-Mail addresses will not be displayed and will only be used for E-Mail notifications.
To leave a comment you must approve it via e-mail, which will be sent to your address after submission.

To prevent automated Bots from commentspamming, please enter the string you see in the image below in the appropriate input box. Your comment will only be submitted if the strings match. Please ensure that your browser supports and accepts cookies, or your comment cannot be verified correctly.
CAPTCHA



  • Stats & Stuff

    My stats:
    Blogoscoop:
    blogoscoop
    XING
    GeoURL